DENR-1 ESTABLISHED PUBLIC ASSISTANCE DESK ON LAND TITLING

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DENR-1 ESTABLISHED PUBLIC ASSISTANCE DESK ON LAND TITLING

AND OTHER TECHNICAL SERVICES

 

              “Clients having transactions with the DENR particularly on land titling, survey and other frontline services no longer have to directly go up at the 2nd or 3rd Floor of the Building of the Technical Services to follow-up with concerned personnel in their office spaces”. 

              This was announced by Regional Director Samuel Peñafiel during the Monday Program on February 16, 2015.  He said that a Public Assistance Desk is established at the Lobby of the building in order to cater to land titling, surveys and other technical services.  

            Assistant Regional Director for Technical Services Dr. Gwendolyn Bambalan, stressed that this mechanism will prevent person-to-person transaction which is in line with the Anti-Corruption Program of the government as stipulated under the Anti-Red Tape Act of 2007 (R.A. 9485).

                Designated Desk Officer of the Day and Courier under the Technical Services will provide the necessary assistance of the clients on a first come-first served basis.

               Patent titling constitutes the bulk of transactions of the agency with a minimum of 100 clients a day, hence the need for assistance which will focus on the needs of clients.  The PAD is being manned by assigned employees under the Technical Services as well as the Regional Public Affairs Office (RPAO). 

         Other frontline services under the Citizen’s Charter of the DENR includes among others the following: application for issuance of tree cutting permit, issuance of local transport permit for wildlife, application for certificate of wildlife registration, application for free patent, issuance of survey authority, issuance of certificate of tree plantation, application for chainsaw. (Estrella E. Patrimonio)